Xfinity WiFi Keeps Disconnecting: How to Fix it?

If you are an Xfinity user, you are familiar with the issue that no matter what you do, your Xfinity WiFi keeps disconnecting. 

It might happen while you are on a Zoom call with your boss or playing video games with your friends. Whichever one it is, it is infuriating. 

Fortunately, there are some rather simple short-term solutions to this difficulty, as well as some things you can do in the long run to make it easier.

Continue reading to learn about the various methods you can keep your Xfinity service on and possibly even improve your connection.

Procedure to Fix Xfinity WiFi Keeps Disconnecting

Check the Cables

First, make sure the cords aren’t strewn around. If they’re loose, give them a tiny twist to tighten them up. Check that the cables are not damaged; if they are, replace them and then verify that the problem has been resolved.

Windows Troubleshooting

Our Xfinity Wi-Fi disconnects from time to time due to a problem with our network settings. As a result, we must use the Windows troubleshooter. 

Then choose Troubleshoot difficulties and follow the directions until the problem is fixed. If the problem remains, we should move on to the next step.

Connect via Ethernet

If you frequently play games or participate in Zoom calls, the best option is to connect to the internet using a hardwired ethernet cable. 

This will put you in a fixed position, but it will greatly improve your performance. If you are connected over ethernet but still have issues, it’s most likely a problem with your ISP that has to be addressed.

Repositioning the Modem

It can be difficult to place the modem in the proper location in your home. We need to find a location that isn’t tucked up in a corner. 

If we have numerous stories in the house, we’ll also need to position the modem on a higher shelf to cover more ground.

If you have a microwave oven, make sure the router isn’t near any mirrors or aquariums, and that it’s not near the kitchen. 

Finally, try connecting from a central point in your home to see if you can improve your connection.

Reducing Xfinity Wi-Fi Traffic

We need to make an effort to reduce the amount of traffic on our network. When we lock our devices, many programs operate in the background, and even though we are not surfing the internet or downloading anything, our bandwidth is still being consumed.

So, if you have linked devices to your Xfinity Wi-Fi that you don’t use very often, you may want to unplug them to avoid excessive traffic and preserve a healthier Wi-Fi connection.

Xfinity Factory Reset

To push the button, we will need a paper clip or something comparable to a needle. We need to press and hold the Reset button on the back of our Xfinity device for at least 30 seconds until the light turns off.

Improve Your Xfinity Wi-Fi Connection

We need to optimize the connection and maintain the router to prevent frequent disconnections from your Xfinity Wi-Fi. 

We should also reset the router on a regular basis because it refreshes everything. We also need to play about with our Xfinity router’s antennas. Directly plugging stationary devices into your router ensures a stronger connection.

More complicated solutions, such as Wi-Fi extenders and bridging, are always an option. There are a variety of ways to improve your Wi-Fi signal, all of which will result in a stronger connection that won’t disconnect as frequently.


Q:- Why is Comcast Xfinity WiFi dropping so frequently?

Ans:- This occurs for a variety of reasons. Hardware problems, terrible configuration, WiFi interference, too many devices connected to your network, obsolete and out-of-date internet infrastructure, and more are all examples of this.

Q:- Why does my Xfinity WiFi internet keep disconnecting?

Ans:- It’s conceivable that there’s a problem with your line. Contact them and request a support call to see if they can help you repair the problem as quickly as possible.

Final Words

We hope you found this post helpful and that your WiFi troubles have been resolved once and for all! If you purchase one of our recommended products, we will receive a small commission at no additional cost to you, so please utilize our links above.

Please feel free to comment to us via our comment section if you have any questions, we read every comment we receive and respond to as many as we can, so thank you for your continuing support.

You may also like:

Xfinity Stream Not Working on Chrome: How to Fix

Xfinity Gateway Vs Own Modem: Everything You Need to Know

Xfinity Wi-Fi Connected But No Internet Access: How to Fix?