Despite the fact that we have written a lot of Ring Doorbell assistance articles, we still have to acknowledge that we like it as a smart home device. We felt it was a bit of a frivolous item at first, but after getting to know it better, we realise it has a lot more utility than we originally believed. Today we will discuss how to Fix Ring Doorbell Not Ringing.
It is, in fact, so much more than the name suggests. It’s also a low-level security gadget and these are really crucial. After all, security equipment for the residential market is still somewhat expensive, so we understand why the Ring Doorbell has grown so popular.
Procedure to Fix Ring Doorbell Not Ringing in Minutes
Try Restarting the Ring Doorbell
When your gadget starts acting up, any IT specialist will tell you that restarting it is the first thing you should do. Restarting the gadget simply refreshes it, cleaning off any flaws that may have developed over time.
So, if you have been stuck in a loop that makes little or no sense, now is the time to try it. There isn’t any complicated procedure for resetting your Ring Doorbell.
All you have to do is locate the power button or select the restart option from your App. It makes no difference how you go about it.
Because there are several various variants of this gadget, the location of the power button may alter. On some, it’s on the outside which we don’t think is very secure, but on others, it’s neatly hidden away inside.
So, regardless of which method you use, it’s critical that you let the gadget rest for a while after turning it off. Allow it to finish its work before turning it back on after a minute or two.
In almost all circumstances, this will have been sufficient to resolve the issue, and your Sound Doorbell should no longer ring at odd hours. For some of you, though, this may only be a temporary solution.
For others, the issue will be resolved permanently. This will have had no effect on the unfortunate few. If you fall into the latter category, it’s time to move on to the next fix.
Reconnect your Device
If this is the case, reconnect your doorbell to your network by following these steps:
Step 1:
On your smartphone, open the Ring App.
Step 2:
Click the three lines in the upper left corner of the screen.
Step 3:
Choose “Devices” from the drop-down menu.
Step 4:
Select the device to which you want to connect.
Step 5:
Click “Device Health” once you’re on the “Device Dashboard.”
Step 6:
Choose “Change WiFi Network” or “Reconnect to WiFi.”
Step 7:
Put your WiFi password in here.
Step 8:
Then check to see whether the issue still exists.
Keep in mind that this might not work in every situation. Nonetheless, it’s worth a shot.
Note that if the linking is successful, the signal strength of your connection will be displayed on the dashboard.
Try Resetting your Ring Doorbell
If the restart failed to yield any results, it’s time to boost the ante and try a somewhat more invasive procedure.
Resetting, like restarting, is a well-known method for restoring functionality to electronic equipment. So, give it a shot, and with any hope, the problem will go away for good.
There are two ways to reset your doorbell, just as there are two ways to restart your computer. There is a setup button on the doorbell that you can press and hold for around 20 seconds. This is going to do the trick.
After you have done this, keep in mind that the device may take a few moments to completely reset and reboot. It’s vital to keep in mind that when the doorbell is reset, it instantly returns to the factory settings. Any data that you had stored would be lost.
The App is the second way to reset the Ring Doorbell. All you have to do now is locate the option and select it. The rest of the process will be automated. Hopefully, everything will be back up and running as it should be following this. If not, you should go to the next step.
Adjust its Motion Sensitivity
Do this step once you’ve finished changing your ‘Motion Zones’. Make sure your device’s motion sensitivity is set correctly. As a result, your chances of receiving false alarms will be reduced.
Step 1:
Click the three-line icon once more.
Step 2:
Choose “Devices” from the drop-down menu.
Step 3:
Tap the doorbell you did like to change.
Step 4:
Select “Motion Settings” from the drop-down menu.
Step 5:
Slide the “Motion Sensitivity Slider” to the right.
Step 6:
Change the “All Motion” option to “Less Motion”.
This will lessen the sensitivity of your gadget to motions. As a result, if it detects swaying branches of trees or shadows, it may not sound the alert right away.
You can also experiment with one more choice on the slider. “People Only” is the name of the song. This mode exclusively detects motions from individuals, as the name implies. As a result, it can reduce the number of notifications for plants, shadows, and reflections.
Check its Power Supply
It’s also possible that this is a power issue. Because of the fluctuating supply, your Ring doorbell is acting up. As a result, inspect your gadget right away.
Step 1:
Go to the Ring App on your phone.
Step 2:
Select the three-line icon in the upper left corner.
Step 3:
Select “Devices”.
Step 4:
Check the doorbell you’d like to check by tapping it.
Step 5:
“Device Health” can be found at the bottom of the screen.
Step 6:
To display the current details, select “Power Status”.
Note that the steps for both hardwired and battery-operated devices are the same. The main difference is that the former will show the current power. For the latter, it’s the battery charge.
Reconnect the Ring Doorbell with your Smartphone
This remedy isn’t as likely to work as the two before it, but it works occasionally. As a result, we determined that it was absolutely worth a shot.
On rare occasions, the issue will be caused entirely by a lack of connectivity between the device and your phone. This can sometimes, but not always, result in unusual issues like the one you are having.
To remove this item from your to-do list, simply unpair the device from your phone and then re-pair them.
Again, it doesn’t always work, but given that we are towards the end of the available cures for this issue, it’s probably worth a shot.
The next remedy, unfortunately, is significantly more difficult, so hopefully, this one worked for you. Let’s get started if you haven’t already.
See if there is an issue with the Wiring
If none of the preceding solutions worked, there’s a good possibility your problem is far more serious than most. You can consider yourself to be a little unlucky in that aspect.
At this point, we may have to accept the fact that the wiring in your Ring Doorbell has deteriorated over time.
For example, the wiring could be damaged, or it could have been badly wired in the first place, or there could be a shortage. In any case, it is well worth your time to investigate.
Having said that, we can’t recommend doing this without some type of suitable training. So, take the financial blow and hire an expert to examine the situation. They will be able to figure out whether there’s a problem with the wiring in no time.
Remove its Battery
If your Ring doorbell is battery-operated, try the following:
Step 1:
Remove the security screws from the device’s bottom.
Step 2:
Hold the faceplate in place and slide it down until it detaches.
Step 3:
To remove the battery, press the black tab on the bottom.
Step 4:
Allow a minute or two for it to work.
Step 5:
After that, replace the battery in its original location.
Call in for a Technician
Unfortunately, if you have tried all of the aforementioned fixes and still haven’t had any luck, the news isn’t all that encouraging. There’s nothing you can do about it from the comfort of your own home at this time.
There is evidently a big problem with your Ring Doorbell that requires immediate and professional treatment. Take this as a compliment to the company, not a criticism.
After all, situations as severe as the one you are in are uncommon, and the brand has a solid reputation for longevity and build quality.
Normally, when something as significant as this goes wrong, it is due to circumstances beyond their control. For instance, the gadget could have been subjected to extreme heat or humidity, or it could have been vandalized.
As a result, the only obvious line of action is to have the gadget examined by a qualified technician with relevant experience. As a result, we urge that you contact customer service to get it fixed in a way that does not jeopardize the warranty.
Final Thoughts
When your device stops working as it should, it’s not just alarming, but also aggravating. If your Ring Doorbell is not operating properly, it’s a significant annoyance that you will want to fix right away.
However, some issues with the Ring Doorbell Chime not working are rather common, such as a lack of power or battery, a bad Wi-Fi connection, or a wiring issue.
Installation issues are also very common. As a result, the first thing you should do is double-check that the device was installed correctly.
These problems are simple to resolve, and after you have done so, you can enjoy the expanded functionality that your Ring Doorbell provides.
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