Ring Doorbell not Connecting to Wifi: How to Fix

If you are searching for the details of how to fix your ring doorbell not connecting to wifi, then you are in a right place. Today we will discuss it.

Ring doorbell is a simple yet useful tech-based solution that can be used in practically any home. Of course, we all know that a ring doorbell’s principal function is to alert you anytime someone arrives at your door. 

Wifi doorbells, on the other hand, can do more than traditional doorbells. A smart ring doorbell’s core functionality is based on a Wi-Fi connection that houses a motion sensor-based camera.

Your smart ring doorbell and its connectivity may have some technical difficulties. The Ring doorbell not connecting to Wi-Fi is one of the issues that consumers may encounter.

One of the causes of this disconnect could be a bad wifi connection. If your WiFi is working properly, you should check your ring app. A power supply failure could be the source of the problem.

This post will explain why your Ring doorbell not connecting to Wi-Fi and how to fix the problem. Allow us to go over everything in depth with you:

Procedure to Fix Ring Doorbell not Connecting to Wifi

Connecting your Ring to your router is the ideal way to create a smooth Wi-Fi connection. In most circumstances, the Ring is unable to connect to the Wi-Fi due to a network fault. To reconnect your device, you can use any of the following methods:

Check Network

Ring doorbell service is frequently disrupted by bad network connections. In that circumstance, the best course of action is to recheck the router network’s status.

Disconnect the doorbell first. After that, try connecting your Smartphone to your Wi-Fi router. The network is in a regular state if the phone connects without a hitch. After that, you can reconnect your ring doorbell.

Change Your Password

The Ring device may be unable to connect if the Wi-Fi password has recently changed. That implies you will have to reconnect the device even if it was previously connected. In this situation, you must manually reconnect it to your router.

Open the Ring doorbell app after changing the password and manually reconnect the device by typing the new password.

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Reboot Router

When a router starts to lag and establishes a connection, it can take a long time. In such instances, it will take longer for your Ring to connect.

Rebooting the router is the most effective technique to resolve this issue. Simply switch your router off and wait five minutes. After that, you will be able to switch it on. After a reset, everything should be OK.

Hack: After resetting your router, try connecting your smartphone to it first. You can proceed with your doorbell if the phone connects promptly.

Ensure that the Wi-Fi Signal is on the 2.4GHz Frequency Band

By default, your Wi-Fi network is configured to the 5 GHz frequency, but you may change it manually. To ensure a stable, lag-free connection with the Ring smart doorbell, simply set the Wi-Fi to 2.4 GHz.

Users can change their internet connection from 5 GHz to 2.4 GHz with the help of a manual in most cases. 

If you wish to stick with the 5 GHz connection, you’ll have to hunt for other Ring products that are similar or more advanced, such as the Ring Video Doorbell 3, Ring Video Doorbell Pro, and other devices available through the Ring app.

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Check the Device Power Supply (Battery Operated)

A Ring device will frequently stop working due to a low battery. It’s more prevalent when the doorbell is powered by a battery. If the device’s battery is low or it can’t recharge itself, it won’t connect to Wi-Fi. Follow these methods to verify the battery’s condition:

Step 1:

To begin, open the Ring smart app on your smartphone.

Step 2:

Then, in the top left corner of your screen, click on the three lines. Navigate to the “Devices” option from here.

Step 3:

Choose “Devices” and then “Ring Doorbell.”

Step 4:

After that, go to the bottom of the screen and click the “Device Health” button.

Step 5:

You must now verify the “Power Status.” It shows the percentage of battery charge.

It is preferable to recharge the smartphone if the battery is not performing optimally. You can reconnect the battery to your router once it has been fully charged.

Check the Device Power Supply (Hardwired)

You should examine the power source if your Ring doorbell is hardwired and receives electricity directly.

The device will not connect to the router if it does not receive constant power. If you have a hardwired doorbell, you can follow these procedures.

Step 1:

To begin, open the Ring smart app on your smartphone.

Step 2:

Then, in the top left corner of your screen, click on the three lines. Navigate to the “Devices” option from here.

Step 3:

Choose “Devices” and then “Ring Doorbell”.

Step 4:

After that, go to the bottom of the screen and click the “Device Health” button.

Step 5:

You must now verify the “Power Status.” It shows the current state of the power supply.

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Use the Ring App to Troubleshoot

With a troubleshooting tool, the Ring application can help you diagnose the problem. Manually reconnecting the doorbell to your wi-fi network is one of the options: Follow the instructions below to reconnect the doorbell to your wi-fi network:

Step 1:

On your mobile device, open the Ring app. Go to the top-left part of the Ring app and select the three small lines that are available there.

Step 2:

On the left side of the app screen, you’ll find a variety of options. Select the Devices option, for example.

Step 3:

You can now see the list of devices that are linked to the app. Choose the Ring device (your doorbell) that requires reconnection to the internet.

Step 4:

After you’ve made your choice, the next screen will show you an option called Device Health at the bottom. It should be tapped.

Step 5:

On the next screen, choose either the Change Wi-Fi Network option or the Reconnect to Wi-Fi option.

It’s worth noting that the software can also be used to rejoin other Ring devices to wireless networks.

To resolve your connectivity issue, troubleshooting is a piece of cake. You may use the Ring app on your smartphone to detect and diagnose network connectivity difficulties with the Ring device at any time that is convenient for you.

Check Compatibility

Ring gadgets often use a 2.4 GHz Wi-Fi connection. Because these devices do not have complicated hardware, they are not compatible with a 5 GHz WI-Fi network.

It’s the underlying issue if you’ve recently upgraded to a Wi-Fi router with a 5GHz connection length.

Using a Wi-Fi router with a 2.5 GHz network is the best option. You might also use a router that can provide both 2.5 GHz and 5 GHz networks.

Change Network Password

You may need to take an additional step if your doorbell is suddenly unplugged from the WI-Fi network. Changing the Wi-Fi password is the best answer. 

Reconnect your Ring device manually after updating the password. You can update the router password using your laptop or PC by following these steps:

Step 1:

First, you need to type CMD into the “START” menu’s search tab.

Step 2:

After that, right-click “Run As Administrator” and then select “Run As Administrator.” This will bring up a conversation box.

Step 3:

In the dialogue box, type “/ipconfig.” You must copy “IPV4” from here.

Step 4:

Now you must paste the code that was copied from the browser.

Step 5:

After that, use your login credentials to access the WI-Fi admin panel.

Step 6:

Navigate to the Wi-Fi network and create a new password from there. Try to use a unique combination of upper and lower case alphabets, numeric and special characters when updating your password.

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Q:- Ring smart doorbell won’t connect to the internet. So, what should do now?

Ans:- The issue could be with the device itself, but in most cases, the problem is with the wireless network. The network may drop and not reconnect if the battery in your doorbell is drained. Check for the same and think about returning it. Check to see if the device is connected if the doorbell is powered.

Q: How can re-enable WiFi on my Ring doorbell?

Ans:- The instructions for connecting the Ring doorbell to your Wi-Fi can be found at the top of the page. To solve the problem, follow the instructions and execute them correctly. The steps will assist you in arriving at a solution.

Q:- How long does it take for the device’s battery to recharge if it utilizes one?

Ans:- A fully charged battery should take between four and ten hours, depending on the gadget.

Final Word

What should you do if your Ring Doorbell not connecting to Wi-Fi? Please follow the above-mentioned details or double-check your connection and that the gadget is turned on. Reboot your router, run distance tests, or hard reset the Ring Doorbell if none of these work.

Connectivity is a straightforward problem to resolve. If the suggestions in this article do not help, the issue is most likely with the device’s hardware.

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