If you want to fix “SIM not provisioned”, then stay connected with this article. It’s common in the sense that it can happen to anyone, yet rare in the sense that it only happens when you put a new SIM card in your phone.
You won’t be able to make calls, send text messages, connect to the mobile network, or do anything else on the SIM card after that.
The SIM is not supplied problem has one frequent occurrence: it usually occurs while a new SIM card is waiting to be registered or activated.
However, there are a few options for resolving the issue, the most important of which is to contact your carrier provider.
But, before you go to your network provider, consider these solutions to have your SIM card supplied on your smartphone.
Procedure to Fix “Sim Not Provisioned”
Let’s have a look at five potential approaches to resolving this issue:-
Solution 1: Turned On/Off Airplane Mode
Turning on Airplane mode for a few moments and then turning it off again is the first step in fixing SIM not provisioned on your phone.
This will disconnect your phone from the network and reconnect it. If the issue was caused by a temporary network glitch, this should solve it.
Toggling on/off Airplane mode might also assist activate a newly registered SIM card. To do so, follow these steps:-
Step 1:
First, go to the Quick Settings pane, and on an iPhone, go to the Control Centre.
Step 2:
After that, you need to turn off your mobile connection, use the Airplane button.
Step 3:
After a minute, you need to tap the Airplane button to reconnect to your mobile network.
Solution 2: Restart the Phone
It’s time to restart your device if toggling on/off the Airplane mode didn’t work. Rebooting your phone, like other smartphone-related issues, may resolve the SIM not provided issue.
The procedure is straightforward that is turn off your phone, wait a few seconds, then turn it back on. Rebooting your device resets the system and reconnects your device, SIM card, and network provider.
Solution 3: Verify that the SIM Card is Properly Inserted
Check to see if the SIM card is correctly inserted. An ill-fitting SIM could also be the blame for the problem. It’s possible that the SIM card slot is poorly designed.
Turn off the phone and look for the SIM card (the SIM card can be found on an older model of phone by sliding or popping open the back panel).
To get to it, you might have to remove the battery. If your phone does not have a detachable battery, the SIM card slot is most likely on the side.
To open the caddy in which the SIM is sitting, you’ll need a SIM eject tool. To eject the SIM card, look for a small hole on the side of your phone and insert the tool.
Make sure you remove the SIM card, not the microSD storage card, as the SIM card can be difficult to remove.
A pair of tweezers can come in handy. Blow on the removed card and use a lint-free cloth to dust it. Replace it in the slot, making sure it’s in the right place. Next to the slot, there will most likely be an engraving or sticker indicating which way to insert it. If it’s still there, see if the SIM will work on another phone.
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Solution 4: Eject, Clean, and Reinsert the SIM Card Properly
If your SIM card is filthy, put incorrectly, or broken, you may have the “SIM not provisioned problem,” whether you have had it for a long time or it’s brand new.
To correct this, eject, clean, and re-insert the SIM card correctly. We are guessing you’re used to ejecting your SIM card. If you’re not sure, consult the User Manual.
However, most newer smartphones with built-in batteries require the usage of a SIM ejector tool, whereas older/entry-level smartphones require you to first expose the phone.
If you don’t know how to check your device’s handbook, then follow these instructions to get it done.
Step 1:
Turn your phone off altogether.
Step 2:
Remove your phone’s SIM card tray.
Step 3:
Look for debris, dust, or other foreign particles on the SIM card. If you find one, carefully clean it with a dry, soft cloth.
Step 4:
You may also use a pressurized can to blast dry air into the SIM port. That is not something you should do with your mouth.
Step 5:
After that, properly reinstall the SIM card and turn on your phone.
Step 6:
Wait for the network to come up for a few minutes.
Solution 5: Try to Activate or Re-register the SIM Card
If you’ve recently acquired a SIM card, double-check that it’s been correctly registered. Otherwise, it won’t function, and your device will display the “EE SIM not provisioned” or “SIM not provisioned for the voice” problem. Sometimes it doesn’t even come close to that.
Some network providers, however, may require you to complete a specific job, such as making a phone call, before your SIM card is activated. You should do so if you haven’t already.
You can review the pamphlet that came with the SIM card, phone them, or follow the instructions given to you during the registration time to find out what action your network provider requires to activate your new SIM card.
If it doesn’t fix the problem, you may need to re-register the SIM card. If the SIM card is not activated within a certain amount of time, your carrier may block it.
In Nigeria, for example, the MTN network demands you to use your SIM card to make a call, access the internet, or send a text message within 24 hours. If the user fails to do so, it will be blocked until it is re-registered.
Solution 6: Update the Android Carrier Services App
Your Android phone’s Carrier Service app is committed to maintaining a smooth connection between your phone and your network provider.
If the carrier app is malfunctioning, your phone may be unable to contact your network provider. If that’s the case, make sure it’s up to date. Here’s how to update your phone’s Carrier Service app:
Step 1:
Open the Google Play Store.
Step 2:
At the top right, tap your profile icon.
Step 3:
Choose My Apps & Games from the drop-down menu.
Step 4:
To install the latest version of Carrier Service, look for it in the Update list and hit the Update button.
Step 5:
Reboot your device and wait a few minutes to see whether the SIM not provided error has disappeared.
Solution 7: Contact Network Provider or Carrier
Isn’t it true that the above didn’t work? You may need to contact your carrier or network provider from another device in that scenario.
Tell them about the error message and the remedies that didn’t work for you.mIt’s possible that a problem with the activation server is preventing a SIM card from activating. Your carrier will most likely look into the problem and keep you on the line.
If there’s a problem with the activation server, you might have to wait while they fix it, but the good news is that you’ll know why it’s happening and when it’ll be fixed.
Solution 8: Seek Help from your Network Provider
If the issue persists, it means your SIM card was not properly registered or enabled. In that scenario, you should seek assistance from your carrier’s customer service department.
To resolve the issue, they need to go to their nearest connect point (Office). You can also contact them through their social media channels or by calling their customer service phone.
They will almost certainly advise you to attempt some of the solutions we’ve discussed. Tell them about your previous attempts.
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Solution 9: Get a SIM Card Replacement
Last but not least, if none of the aforementioned alternatives worked, you should acquire a SIM replacement. Your SIM card is most likely broken, expired, or blocked by your carrier.
You will still need to visit your carrier provider for this that is they might be able to help you replace or upgrade your SIM card to avoid losing your phone number. If you don’t care about that, you can get a new SIM card from a nearby local shop and activate it.
Final Thought
If your phone keeps displaying the SIM card is not supplied error and you’re not sure why to try the steps above or download DroidKit to rapidly resolve the problem.
If the problem persists after you’ve restarted the phone, checked that the SIM is properly seated, activated the SIM, called your phone carrier, and attempted a new SIM card. Your network or carrier will need to provide you with a replacement SIM card.
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