What is the Process of Assurance Wireless Phone Replacement?

Many individuals rely on their Assurance Wireless phone to stay in touch with their family and friends in this technological age. Others use their cell phones for schoolwork and business. Things do, however, happen. So, today we will discuss on it that is what is the process of assurance wireless phone replacement.

You may have misplaced your phone as a result of unforeseen circumstances. Or perhaps you broke it by mistake. In this instance, you’d prefer to acquire a replacement phone as soon as possible. 

The subject of what is the process of Assurance Wireless phone replacement then arises in your thoughts. It might also be time to upgrade to a free cell phone. 

Overview of Assurance Wireless

Cell phones have become essential to most people’s lives, not only for communication but also for work and school. Unfortunately, not everyone can afford a cell phone, and data subscriptions are often not inexpensive.

It provides qualifying low-income households with free wireless equipment as well as free monthly text and minute plans. Assurance Wireless is a Virgin Mobile subsidiary that operates in 40 states and the District of Columbia. 

It also has a large client base and a good coverage region. It’s important to note that the Lifeline program only applies to one account per home.

Who is Eligible to Get Assurance Wireless Phone Replacement?

If you are a recipient of any federal assistance program, such as Medicaid or SNAP, you are eligible for the free government phone program (Supplemental Nutrition Assistance Program).

You can also qualify based on your household income as long as the overall income is less than the poverty level, which in most states is 135 percent. 

However, you should check with your local retailer to see if you qualify, as eligibility differs by state. As part of your Assurance Wireless application status, you will be required to produce evidence of income or proof of membership in a government assistance program.

Read:- Get Free Phones For Seniors on Social Security: How to

Process of Assurance Wireless Phone Replacement

Every cell phone company has its own replacement procedure. The majority of companies do not provide free replacements for lost or stolen items. 

If your firm is one of them, you can get a suitable phone via your provider or from other retailers. Make sure your phone isn’t forgotten around your house before requesting a replacement. 

If you believe your device has been lost or stolen, follow these procedures to receive a replacement:-

Customer Service at Assurance Wireless

You can reach their customer service department by calling 888-321-5880 or sending an email to [email protected]. Also, if you want to do it quickly then follow the procedures given on this page https://mobile.virginmedia.com/ecare/login.

Report your Lost or Stolen Phone

Submit a request to suspend your account. It ensures that your Assurance Wireless service is not being used by anyone else. 

If you don’t report it, you will be held liable for any charges incurred as a result of your equipment being stolen.

Fill out an Application for a New Phone

To apply for a replacement phone, follow the guidelines carefully. Your Assurance Wireless number will be asked for 10 digits.

Pick a New Phone

Choose a replacement phone that meets your requirements. Assurance Wireless provides a variety of options depending on your budget. Your Assurance Wireless SIM card can also be used on another phone.

You will have 45 days to activate a new phone or tell Access Wireless that your phone has been found. Otherwise, your Assurance Wireless account will be canceled, and you will lose any remaining account balance. 

Depending on the replacement offer, they will send the replacement phone for a low or free cost. In most cases, they will charge you a replacement price of $20 USD.

Also, keep in mind that you may or may not be eligible for a free phone replacement. To see if you qualify, contact their Customer Service department.

The original device manufacturer provides a one-year guarantee with each Assurance Wireless phone. Call Customer Care for a replacement if your Assurance Wireless phone breaks down within the first year.

Read:- 8 Best Cheapest Metro PCS Phones at Walmart

Procedure to Activate Assurance Wireless Phone Replacement

Now that you know how to receive a replacement Assurance Wireless phone, you can move on to the next step. Furthermore, you already have the updated one. The instructions for activating the Android Assurance Wireless replacement phone are as follows:-

Step 1:

First, you need to press and hold the power button to turn on your phone.

Step 2:

To connect the phone to the Assurance Wireless network, enable hands-free activation.

Step 3:

Allow the phone to perform an update check (then the phone will power off).

Step 4:

When you turn your phone back on, you’ll be prompted to personalize it. You can skip the setup screens and proceed to Step 3 directly.

Step 5:

Dial 611 and follow the on-screen directions.

Step 6:

When prompted, enter your Assurance Wireless Account PIN. It’s at the top of your acceptance letter from Assurance Wireless.

Step 7:

Your phone number and account balance are transferred to the replacement phone after the device activation and updates are completed.

If you have any problems throughout the activation procedure, call customer care at 1-888-321-5880.

Read:- Unlock a Straight Talk Phone: How to

List of Best Compatible Assurance Wireless Replacement Phones

Surprisingly, unlocking your Assurance Wireless sim card and the phone does not necessitate a great deal of effort. 

When you unlock your phone and insert your SIM card, you must press the power button, and the screen should turn on. 

You can open your phone by tapping on the display for a few seconds. If your sim card is protected with a PIN, you will need to input it to finish the process:-

Kyocera DuraForce Pro E6833

An Assurance Wireless replacement phone could be the Kyocera DuraForce Pro E6833. It has an Android 6.0 operating system, 2GB of RAM, and a Quad processor for rapid performance.

The full HD 5-inch display provides an excellent viewing experience. Meanwhile, the 13MP camera has a lot of useful features. LED flash HDR, night mode, and sports mode are among them. 

To transfer your photographs or movies, use the Bluetooth function. Then save them to the device’s 32GB internal storage.

Jitterbug Smart2

Jitterbug Smart2 is another Assurance Wireless replacement phone option. It has a number of features that will meet your requirements. 

The huge 5.5-inch touch screen display makes reading the material a breeze. It also works well for watching videos, video chatting, and playing games.

The phone is inexpensive, simple to operate, and runs on Android. Voice typing is also available on this phone. 

In addition, a 5-star rapid response service for health care and emergencies is available. A 13MP camera, Bluetooth, and email support are among the additional features.

Alcatel OneTouch Retro

Alcatel OneTouch Retro is a good alternative for those who only require a simple phone. On this basic phone, you can obtain anything you want. A 2.4-inch display with an external caller ID and a big button are among the features.

The 2MP camera allows you to capture images of reasonable quality. Using photo messaging or Bluetooth, you can send them to your friends and family. 

A music player is also included, so you can listen to your favorite tunes. A call timer, speakerphone, and vibrating alert are among the other features.

LG Optimus F3

The LG Optimus F3 is available through Assurance Wireless as a replacement phone. With its 3G/4G LTE network, you may enjoy speedy surfing, chatting, and downloading. 

The phone is equipped with an Android 4.1.2 Jelly Bean operating system, 1GB of RAM, and a 1.2 GHz dual-core processor. 

These features make switching between apps a breeze. Use its 5.0MP primary camera and 3MP front camera to take photographs and movies, then share and upload to social media.

Samsung Entro

Samsung Entro is another flip phone that is compatible with the Assurance Wireless replacement phone. 

It has an exterior color display, a big keyboard, and a bright, crisp screen. Because it works with microphones, you can drive hands-free.

Your contacts and text messages will be stored in the 18MP internal storage. Voicemail, caller ID, and voice-activated commands are among the other features. Furthermore, it offers web connectivity, allowing you to simply browse the internet.

Read:- How do I Switch my Metro Phone to Another Phone?


If you lose your phone, you can still talk to your friends and family thanks to the Assurance Wireless phone replacement program, which provides you with free minutes and a phone as long as you are eligible. 

If your income is at or below 135 percent of the Government Poverty Index, or if you are a recipient of any federal assistance program, you just need to contact the customer service person.

What is the Process of Assurance Wireless Phone Replacement? is answered on this page. You also know which phones are compatible with a replacement. You have also learned about Assurance Wireless and who qualifies.

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